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Effective Date: 24 Jan 2025

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🌿1. Introduction

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Heal In‑Ez Reiki is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book Reiki or meditation services, or purchase physical products such as bracelets.

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🌿 2. Information We Collect

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Information You Provide

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• Contact details: name, email address, phone number

• Booking information: Reiki sessions, meditation sessions, and group meditation appointments

• Order information: shipping address, product selections (e.g., bracelets)

• Wellness notes you voluntarily share to support your Reiki or meditation experience

• Payment information processed securely through third‑party providers

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Information Collected Automatically

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• Device and browser data

• IP address

• Cookies and usage analytics to improve website performance

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Information From Third Parties

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• Payment processors (e.g., Stripe, PayPal)

• Analytics and advertising partners

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🌿 3. How We Use Your Information

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• To schedule and deliver services such as Reiki sessions, meditation sessions, and group meditation

• To process and ship product orders including bracelets and other wellness items

• To communicate with you about appointments, orders, or customer support

• To improve website experience through analytics and feedback

• To send optional updates such as newsletters or promotions (only with your consent)

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🌿 4. Sharing of Information

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We do not sell your personal information. We only share it when necessary to operate our business.

• Shipping carriers to deliver your products

• Payment processors to complete secure transactions

• Website hosting and analytics providers

• Legal authorities if required by law

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🌿 5. Cookies & Tracking Technologies

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We use:

• Essential cookies for core site functionality

• Analytics cookies to understand visitor behavior

• Advertising cookies for personalized offers

You may disable cookies through your browser settings.

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🌿 6. Data Security

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We take reasonable steps to protect your information through:

• Encrypted payment processing

• Secure website hosting

• Restricted access to personal data

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🌿 7. Data Retention

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• Order and transaction records are kept for legal and tax purposes

• Session notes are kept only as long as needed for service quality

• Marketing preferences are retained until you unsubscribe

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🌿 8. Your Rights

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Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Opt out of marketing

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🌿 9. Children’s Privacy

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• Services not intended for children under 13

• No intentional collection of children’s data

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🌿 10. Changes to This Policy

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• Policy updates may occur periodically

• New effective dates will be posted on this page

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🌿 11. Contact Information

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For questions about this Privacy Policy or your data, contact us at: latonyataylor@healinez.com