Shipping Policy

​Last updated: January 2026

​

🌿1. Overview

This Shipping Policy explains how orders are processed, packaged, and delivered for Heal In‑Ez Reiki. By placing an order through our website, you agree to the terms outlined below.

​

🌿2. Processing Times

• Orders are processed within 2–4 business days.

• Orders placed on weekends or holidays begin processing on the next business day.

• Custom, handmade, or high‑volume items may require additional time. Any extended processing window will be noted on the product page.

​

🌿3. Shipping Methods & Delivery Estimates

We offer multiple shipping options at checkout. Delivery timeframes depend on the carrier and your location.

Estimated delivery windows:

• Free Standard Shipping: 3–10 business days

• Expedited Shipping: 2–3 business days

• Priority Shipping: 1–2 business days

Delivery estimates are provided by the carrier and are not guaranteed.

​

🌿4. Shipping Rates

Shipping costs are calculated at checkout based on:

• Order weight

• Shipping destination

• Selected shipping method

Occasional free‑shipping promotions may be offered and will be clearly displayed when available.

​

🌿5. Shipping Locations

At this time, Heal In‑Ez Reiki ships within the United States.

​

🌿6. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

​

🌿7. Incorrect or Undeliverable Addresses

Please ensure your shipping information is accurate at checkout.
Heal In‑Ez Reiki is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us immediately. If the order has not yet shipped, we will update the address for you.

​

🌿8. Lost, Delayed, or Damaged Packages

• We are not responsible for carrier delays once the package has been shipped.

• If your package is marked “delivered” but cannot be located, please check with neighbors or your local post office.

• If your order arrives damaged, notify us within 48 hours and include photos of the packaging and item so we can assist with a replacement or claim.

​​

🌿9. Local Pickup

You may opt to pick up your order at your booked appointment. 

​

🌿10. Contact Information

For questions about your order or shipping, you may contact us at:
latonyataylor@healinez.com